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Multiple Choice Quiz
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1
Outcomes are the same as:
A)problems.
B)results.
C)assessment.
D)processes.
2
Quality performance starts with:
A)the time that the specimen results are obtained.
B)quality patient care.
C)the phlebotomist.
D)the physician's order.
3
Diurnal variations are best described as:
A)the patient providing a urine sample.
B)plasma cortisol levels.
C)hospitalized patients receiving laboratory work.
D)test results that differ based on the time of day blood is drawn.
4
The physician orders a test that you are unfamiliar with, but that you know requires special preparation for this test. How will you find the information you are looking for?
A)Ask the physician to clarify the order.
B)Talk with another phlebotomist.
C)Look in the laboratory or user manual.
D)Look in the office policy manual.
5
Which of the following is the most overlooked cause of erroneous test results when referring to laboratory values?
A)Incorrect volume of blood is drawn
B)The order of draw
C)The dietary state of the patient
D)Prolonged tourniquet placement







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