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Human Resource Management: Finding and Keeping The Best Employees


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After you have read and studied this chapter, you should be able to

  1. Explain the importance of human resource management, and describe current issues in managing human resources.


  2. Illustrate the effects of legislation on human resource management.


  3. Summarize the five steps in human resource planning.


  4. Describe methods that companies use to recruit new employees, and explain some of the issues that make recruitment challenging.


  5. Outline the six steps in selecting employees.


  6. Illustrate employee training and development methods.


  7. Trace the six steps in appraising employee performance.


  8. Summarize the objectives of employee compensation programs, and evaluate pay systems and fringe benefits.


  9. Show how managers use scheduling plans to adapt to workers’ needs.


  10. Describe how employees can move through a company: promotion, reassignment, termination, and retirement.









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