Communicating at Work: Principles and Practices for Business and the Professions , 9/e
Ronald B. Adler,
Santa Barbara City College Jeanne Marquardt Elmhorst,
Albuquerque TVI Community College
ISBN: 0073511889 Copyright year: 2008
Feature Summary
Loaded with practical, real-world examples, Communicating at Work is known for its accessible and no-nonsense writing style.
This text is widely applauded for its coverage of public speaking and group presentations, its focus on communication technology, its emphasis on ethical communication, and strong coverage of workplace diversity.
Highly effective pedagogy includes cognitive and behavioral learning objectives at the beginning of each chapter, expanded "On the Web" recommendations provide a wealth of resources for exploring topics covered in the book in more detail, new end-of-chapter readings include suggestions from popular press and scholarly works.
The Appendix, "Business Writing," offers essential information on traditional and electronic resumes, job application letters, returning to work resumes, and memos.
A "Quick Guide for Communicating at Work" (a two-sided laminated card packaged with the text) offers a handy step-by-step guide for planning the most common types of business and professional communication.
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2008 McGraw-Hill Higher Education