After you have read this chapter, you should be able to:

1. Discuss the origins of the Internet and the Web.

2. Describe how to access the Web using providers and browsers.

3. Discuss Internet communications, including e-mail, instant messaging, and social networking.

4. Describe search tools, including search engines, metasearch engines, and specialized search engines.

5. Evaluate the accuracy of information presented on the Web.

6. Discuss electronic commerce, including B2C, C2C, B2B, and security issues.

7. Describe these Web utilities: Web-based applications, FTP, plug-ins, and filters.