Medical Assisting: Administrative and Clinical Procedures, 3/e
Kathryn A Booth,
RN-BSN, MS, RMA, RPT, Total Care Programming, Inc. Leesa G Whicker,
BA, CMA (AAMA), Central Piedmont Community College Terri D Wyman,
CMRS, UMASS Memorial Medical Center Donna Jeanne Pugh,
RN,MS,ED, University of Florida College of Nursing Sharion Thompson,
BS,RMA Bryant & Stratton College, Cleveland Area
ISBN: 0073520837 Copyright year: 2009
New to This Edition
The Pocket Guide, a quick and handy reference to use
while working as a medical assistant. It includes Critical
Procedure Steps, bulleted lists, and brief information all
medical assistants should know. Information is sorted
by Administrative, Clinical, and General content.
Procedures revised to include Procedure Goals and
Rationales.
Each text chapter opener includes a chart indicating
Medical Assisting Competencies (CMA and RMA)
which are taught in the chapter.
New “Reflecting On . . .” feature boxes for Legal and
Ethical Issues, Communication Issues, Cultural Issues,
Professionalism, and HIPAA.
Virtual Fieldtrips provide simulated activities for
each chapter.
A new chapter—Complementary and Alternative
Medicine.
Updated and expanded information include:
Current coding and billing practices, including
HIPAA.
Use of technology in the medical office—especially
more and varied uses of the Internet, including
website development, patient education, billing,
and coding.
Clinical diagnostic testing, such as in-office Hemoglobin
A1c testing.
CPR guidelines to comply with the latest American
Heart Association guidelines.
OSHA issues.
Infection control and antibiotic resistance.
Expanded Student CD-ROM with applications included
in the text. It includes “A Day in the Life of the Medical
Assistant” case studies, video clip library, audio
glossary, and much more!
Comprehensive and thoroughly updated Student Workbook.
The workbook has been updated to reflect the extensive
textbook revisions and there are more questions.
The Procedure Competency Checklists have been improved
to include more procedure observer comments.
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