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Medical Assisting: Administrative and Clinical Procedures, 3/e

Kathryn A Booth, RN-BSN, MS, RMA, RPT, Total Care Programming, Inc.
Leesa G Whicker, BA, CMA (AAMA), Central Piedmont Community College
Terri D Wyman, CMRS, UMASS Memorial Medical Center
Donna Jeanne Pugh, RN,MS,ED, University of Florida College of Nursing
Sharion Thompson, BS,RMA Bryant & Stratton College, Cleveland Area

ISBN: 0073520837
Copyright year: 2009

Table of Contents



PART ONE Introduction to Medical Assisting

SECTION 1 Foundations and Principles

Chapter 1 The Profession of Medical Assisting
Chapter 2 Types of Medical Practice
Chapter 3 Legal and Ethical Issues in Medical Practice, Including HIPAA
Chapter 4 Communication With Patients, Families, and Coworkers

PART TWO Administrative Medical Assisting

SECTION 1 Office Work

Chapter 5 Using and Maintaining Office Equipment
Chapter 6 Using Computers in the Office
Chapter 7 Managing Correspondence and Mail
Chapter 8 Managing Office Supplies
Chapter 9 Maintaining Patient Records
Chapter 10 Managing the Office Medical Records

SECTION 2 Interacting With Patients

Chapter 11 Telephone Techniques
Chapter 12 Scheduling Appointments and Maintaining the Physician’s Schedule
Chapter 13 Patient Reception
Chapter 14 Patient Education

SECTION 3 Financial Responsibilities

Chapter 15 Health Insurance Billing Procedures
Chapter 16 Medical Coding
Chapter 17 Patient Billing and Collections
Chapter 18 Accounting for the Medical Office

PART THREE Clinical Medical Assisting

SECTION 1 The Medical Office Environment

Chapter 19 Principles of Asepsis
Chapter 20 Infection Control Techniques
Chapter 21 HIV, Hepatitis, and Other Blood-Borne Pathogens
Chapter 22 Preparing the Exam and Treatment Areas

SECTION 2 Anatomy and Physiology

Chapter 23 Organization of the Body
Chapter 24 The Integumentary System
Chapter 25 The Skeletal System
Chapter 26 The Muscular System
Chapter 27 The Cardiovascular System
Chapter 28 The Respiratory System
Chapter 29 The Nervous System
Chapter 30 The Urinary System
Chapter 31 The Reproductive Systems
Chapter 32 The Lymphatic and Immune Systems
Chapter 33 The Digestive System
Chapter 34 The Endocrine System
Chapter 35 Special Senses

SECTION 3 Assisting With Patients

Chapter 36 Interviewing the Patient, Taking a History, and Documentation
Chapter 37 Obtaining Vital Signs and Measurements
Chapter 38 Assisting With a General Physical Exam

SECTION 4 Specialty Practices and Medical Emergencies

Chapter 39 Assisting With Exams in the Basic Specialties
Chapter 40 Assisting With Highly Specialized Exams
Chapter 41 Assisting With Minor Surgery
Chapter 42 Assisting With Cold and Heat Therapy and Ambulation
Chapter 43 Medical Emergencies and First Aid
Chapter 44 Complementary and Alternative Medicine

SECTION 5 Physician’s Office Laboratory Procedures

Chapter 45 Laboratory Equipment and Safety
Chapter 46 Introduction to Microbiology
Chapter 47 Collecting, Processing, and Testing Urine Specimens
Chapter 48 Collecting, Processing, and Testing Blood Specimens

SECTION 6 Nutrition, Pharmacology, and Diagnostic Equipment

Chapter 49 Nutrition and Special Diets
Chapter 50 Principles of Pharmacology
Chapter 51 Drug Administration
Chapter 52 Electrocardiography and Pulmonary Function Testing
Chapter 53 X-Rays and Diagnostic Radiology

SECTION 7 Externship

Chapter 54 Medical Assisting Externships and Preparing to Find a Position

APPENDIXES

Appendix I AAMA/CAAHEP Competencies for the Medical Assistant
Appendix II AMT Registered Medical Assistant (RMA) Certified Examination Topics Correlation Chart
Appendix III National Healthcareer Association (NHA)
Appendix IV Prefixes and Suffixes Commonly Used in Medical Terms
Appendix V Latin and Greek Equivalents Commonly Used in Medical Terms
Appendix VI Abbreviations Commonly Used in Medical Notations
Appendix VII Symbols Commonly Used in Medical Notations
Appendix VIII Professional Organizations and Agencies

Glossary
Credits
Index
Diseases and Disorders Index
Booth Medical Assisting 3e textbook cover

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