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| 1 |  |  Which of the following is a correct dateline for a business letter? |
|  | A) | August, 20, 1998 |
|  | B) | Aug. 20, 1998 |
|  | C) | August 20, 1998 |
|  | D) | Aug. 20 1998 |
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| 2 |  |  The complimentary closing is |
|  | A) | optional. |
|  | B) | placed one line below the last line of the body. |
|  | C) | positioned at the writer's discretion. |
|  | D) | placed two lines below the last line of the body. |
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| 3 |  |  The most common envelope size used for correspondence is |
|  | A) | No. 10. |
|  | B) | tan Kraft. |
|  | C) | No. 6. |
|  | D) | padded. |
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| 4 |  |  The most modern letter style is |
|  | A) | modified-block. |
|  | B) | full-block. |
|  | C) | simplified. |
|  | D) | block. |
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| 5 |  |  Editing involves checking a document for factual accuracy, logical flow, conciseness, and |
|  | A) | spelling. |
|  | B) | format errors. |
|  | C) | clarity and tone. |
|  | D) | grammar. |
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| 6 |  |  A basic rule for using a plural in medical terms is that with terms ending in |
|  | A) | um, add an a. |
|  | B) | us, add an i. |
|  | C) | a, keep the a and add e. |
|  | D) | is, keep the is and add es. |
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| 7 |  |  Which letter style uses open punctuation and is too informal to use in a medical office? |
|  | A) | modified-block |
|  | B) | simplified |
|  | C) | full-block |
|  | D) | block |
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| 8 |  |  Formatting, data, and ____ errors can occur when preparing a document. |
|  | A) | content |
|  | B) | mechanical |
|  | C) | language |
|  | D) | technical |
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| 9 |  |  Effective professional correspondence uses an appropriate style, clear and concise language, and |
|  | A) | the passive voice. |
|  | B) | the active voice. |
|  | C) | open punctuation. |
|  | D) | mixed punctuation. |
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| 10 |  |  The letter writer's initials followed by a colon or slash and the typist's initials are called the |
|  | A) | identification line. |
|  | B) | signature block. |
|  | C) | notations. |
|  | D) | closing. |
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