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Denim Blues

Levi Strauss is a name that most Americans recognize. They usually relate the brand to "jeans" or levis. Changes in trends and consumer preferences forced Levi Strauss to diversify its product lines over many years. In fact, at one time the company had over 65,000 different products on the market. Over the past six years, Levi's has seen it sales volume decrease by 40%. With the first three months after 9/11/2001, Levi's was down a whopping 12% in sales. Further, Levi's management perceives its marketing plan as consistent with the research data. Outside industry experts disagree, however. There was a time not long ago when Levi's would introduce mass produced trendy jean wear (at around $30) and simultaneously attempt to market high-end products to an entirely different market segment. In a sense, Levi's was trying to be all things to all consumers at the same time. Based on this and other examples, industry experts suggest that Levi's must segment the market and target their segments more directly and carefully if they are to return to profitability.

High labor and production costs and the need to respond rapidly to changes in the marketplace have forced Levis' to locate all of its manufacturing facilities outside of the U.S. The company has reduced the number of products it sells from 65,000 to 20,000. While Levi Strauss is a 4.2 billion dollar firm, it needs to find a way to define its customer more clearly, target that market, and continue reducing costs as it has recently. While Levis may no longer be manufactured in the United States, it may remain an American icon nevertheless.

Discussion Questions
  1. The chapter discusses the hierarchy of authority. How does this concept relate to Levi Strauss?
  2. What qualities does Levi Strauss have that may ensure continued success in business?
  3. How does the video segment relate to the evolution of capitalism as discussed in the text?







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