Instructor's Supplements:

Instructor Resource CD (ISBN 0077327373): provides a library of video clips, PowerPoint slides, text figures, and digital versions of the teaching supplements, including the Test Bank (in Word and the EZ Test Computerized version) as well as the Instructor's Solution Manual and Instructor's Resource Manual. The Instructor's Solution Manual contains worked solutions to text problems. A handy grid at the beginning of each chapter indicates what problems correspond to specific topics in the text and their level of difficulty. The Instructor's Resource Manual prepared by the authors, includes sample course syllabi, suggested cases, videos, case teaching notes, teaching tips, and spreadsheets.

Online Learning Center : The online learning center at www.mhhe.com/jacobs13e features resources for both Instructors and Students , such as Interactive Operations Management applets, practice quizzes, Internet links, Excel spreadsheets, PowerPoint lecture slides, PowerPoint student slides, ScreenCam tutorials, Frontline Systems Premium Solver software version 7.0, Lekin Scheduling software, Primavera SureTrak Project Manager Software (demo and tutorial files), and TreeAge Decision Analysis software.

The McGraw-Hill/Irwin Operations Management Video Series . This 15-volume Video Series includes professionally developed videos and DVDs showing students real applications of key manufacturing and service topics featuring companies such as McDonald's, Honda, Disney, Washburn Guitars, United Airlines, BP Amoco, Chase Bank, Six Flags, Xerox, Zappos.com, Burton Snowboards, Buycostumes.com, FedEx, Noodles and Coompany, and many more.

You can customize this text. McGraw-Hill/Primis Online's digital database offers you the flexibility to customize your course including material from the largest online collection of textbooks, readings, and cases. Primis leads the way in customized eBooks with hundreds of titles available at prices that save your students over 20% off bookstore prices. Additional information is available at 800-228-0634.

McGraw-Hill's EZ Test is a flexible and easy-to-use electronic testing program.   The program allows instructors to create tests from book specific items. It accommodates a wide range of question types and instructors may add their own questions.  Multiple versions of the test can be created and any test can be exported for use with course management systems such as WebCT, BlackBoard or PageOut.  EZ Test Online is a new service and gives you a place to easily administer your EZ Test created exams and quizzes online. The program is available for Windows and Macintosh environments.

Student's Supplements:

McGraw-Hill's Connect (0077327357, standalone)

McGraw-Hill's Connect Plus (0077327365, standalone)

• McGraw-Hill's Connect includes all the quick studies, exercises, and problems from each chapter in a web-based homework administration environment and allows instructors to design their own quizzes, homework assignments, and practice problem sets. Connect also provides automatic grading and feedback to both students and instructors.
• The algorithmic mode of Connect presents students with unique data for each exercise and each attempt, providing an infinite number of assignments with solutions. Consequently, students can work the same problem structure with different number sets until they master the task. Immediate scoring and feedback option help guide and optimize student learning.
• Beyond the Connect features mentioned above, ConnectPlus includes access to an integrated, online version of the text.