After completing this chapter, you should be able to:

1. Discuss the behavioral aspects of projects in terms of project personnel and the project manager.
2. Explain the nature and importance of a work breakdown structure in project management.
3. Give a general description of PERT/CPM techniques.
4. Construct simple network diagrams.
5. List the kinds of information that a PERT or CPM analysis can provide.
6. Analyze networks with deterministic times.
7. Analyze networks with probabilistic times.
8. Describe activity "crashing" and solve typical problems.