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Multiple Choice Quiz
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1
There are three basic business strategies: low cost, responsiveness, and differentiation.
A)True
B)False
2
A low price strategy often requires a high volume of standardized goods.
A)True
B)False
3
The supply chain strategy of a company should be aligned with its business strategy.
A)True
B)False
4
A mission statement should answer the question: What business are we in?
A)True
B)False
5
A mission should support the goals of an organization.
A)True
B)False
6
Increased emphasis on pollution control and the environment has caused companies to adopt environmental scanning.
A)True
B)False
7
Productivity is computed as the ratio of input to output.
A)True
B)False
8
Productivity is not the same as efficiency.
A)True
B)False
9
Productivity gains curb inflation.
A)True
B)False
10
Productivity is particularly important for organizations that use a strategy of low cost, because the higher the productivity, the lower the cost of the output.
A)True
B)False
11
When measuring productivity, it is important to only include the output that is acceptable.
A)True
B)False
12
A strategy to offer a wide variety of products or services makes matching supply to demand more difficult.
A)True
B)False
13
Effective management of a supply chain can be a competitive advantage.
A)True
B)False
14
The balanced scorecard approach is helpful for transforming goals into strategies for success.
A)True
B)False
15
A Balanced Scorecard helps focus manager attention on strategic issues and strategy implementation.
A)True
B)False
16
Which one of these is not one of the four perspectives of the balanced scorecard approach?
A)customers
B)internal processes
C)learning and growth
D)financial
E)competitors
17
An order winner is
A)An employee who got the order.
B)The opposite of an order loser.
C)A superior factor
D)The biggest order.
18
Order qualifiers refers to
A)core competencies.
B)high quality.
C)minimal standards.
D)low prices.
19
What are an organization's goals based on?
A)Its strategies.
B)Its competitors' strategies.
C)Its mission.
D)Product or service requirements.
20
A mission is designed to support:
A)strategies
B)tactics
C)operations
D)all of these
E)none of these
21
Which one of the following will always lead to an increase in productivity?
A)Increase inputs and increase outputs.
B)Increase outputs and hold inputs constant.
C)Decrease both inputs and outputs.
22
The external elements of an SWOT analysis are
A)S and W
B)S and O
C)W and O
D)T and O
E)W and T





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