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In This Site Glossary Self-Assessment Exercises Test Your Knowledge Exercises Chapter 1 Management in a Diverse Workplace Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 2 The Management Movement Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 3 Developing Communication Skills Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 4 Decision-Making Skills Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 5 International Business Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 6 Legal, Ethical, and Social Responsibilities of Management Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 7 The Basics of Planning and Strategic Management Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 8 Operations Management and Planning Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 9 Organizing Work Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 10 Organizing Structure Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 11 Understanding Work Groups and Teams Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 12 Staffing Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 13 Developing Employees and Managers Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 14 Motivating Employees Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 15 Developing Leadership Skills Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 16 Managing Conflict and Stress Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 17 Managing Change and Culture Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 18 Controlling Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 19 Appraising and Rewarding Performance Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 20 Operations Control Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards

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In This Site CPS by eInstruction Glossary Group-Video Resource Manual Instructor's Manual PowerPoint Presentations Self-Assessment Exercises Test Your Knowledge Exercises Video Notes Chapter 1 Management in a Diverse Workplace Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 2 The Management Movement Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 3 Developing Communication Skills Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 4 Decision-Making Skills Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 5 International Business Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 6 Legal, Ethical, and Social Responsibilities of Management Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 7 The Basics of Planning and Strategic Management Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 8 Operations Management and Planning Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 9 Organizing Work Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 10 Organizing Structure Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 11 Understanding Work Groups and Teams Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 12 Staffing Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 13 Developing Employees and Managers Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 14 Motivating Employees Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 15 Developing Leadership Skills Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 16 Managing Conflict and Stress Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 17 Managing Change and Culture Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 18 Controlling Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 19 Appraising and Rewarding Performance Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards Chapter 20 Operations Control Chapter Objectives Chapter Preview Chapter Quiz Chapter Summary Key Term Flashcards

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Chapter 1 Management in a Diverse Workplace Chapter Quiz Chapter 2 The Management Movement Chapter Quiz Chapter 3 Developing Communication Skills Chapter Quiz Chapter 4 Decision-Making Skills Chapter Quiz Chapter 5 International Business Chapter Quiz Chapter 6 Legal, Ethical, and Social Responsibilities of Management Chapter Quiz Chapter 7 The Basics of Planning and Strategic Management Chapter Quiz Chapter 8 Operations Management and Planning Chapter Quiz Chapter 9 Organizing Work Chapter Quiz Chapter 10 Organizing Structure Chapter Quiz Chapter 11 Understanding Work Groups and Teams Chapter Quiz Chapter 12 Staffing Chapter Quiz Chapter 13 Developing Employees and Managers Chapter Quiz Chapter 14 Motivating Employees Chapter Quiz Chapter 15 Developing Leadership Skills Chapter Quiz Chapter 16 Managing Conflict and Stress Chapter Quiz Chapter 17 Managing Change and Culture Chapter Quiz Chapter 18 Controlling Chapter Quiz Chapter 19 Appraising and Rewarding Performance Chapter Quiz Chapter 20 Operations Control Chapter Quiz

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Course-wide Content Glossary Self-Assessment Exercises Test Your Knowledge Exercises Chapter 1 Management in a Diverse Workplace Chapter Objectives Chapter Preview Chapter Summary Key Term Flashcards Chapter 2 The Management Movement Chapter Objectives Chapter Preview Chapter Summary Key Term Flashcards Chapter 3 Developing Communication Skills Chapter Objectives Chapter Preview Chapter Summary Key Term Flashcards Chapter 4 Decision-Making Skills Chapter Objectives Chapter Preview Chapter Summary Key Term Flashcards Chapter 5 International Business Chapter Objectives Chapter Preview Chapter Summary Key Term Flashcards Chapter 6 Legal, Ethical, and Social Responsibilities of Management Chapter Objectives Chapter Preview Chapter Summary Key Term Flashcards Chapter 7 The Basics of Planning and Strategic Management Chapter Objectives Chapter Preview Chapter Summary Key Term Flashcards Chapter 8 Operations Management and Planning Chapter Objectives Chapter Preview Chapter Summary Key Term Flashcards Chapter 9 Organizing Work Chapter Objectives Chapter Preview Chapter Summary Key Term Flashcards Chapter 10 Organizing Structure Chapter Objectives Chapter Preview Chapter Summary Key Term Flashcards Chapter 11 Understanding Work Groups and Teams Chapter Objectives Chapter Preview Chapter Summary Key Term Flashcards Chapter 12 Staffing Chapter Objectives Chapter Preview Chapter Summary Key Term Flashcards Chapter 13 Developing Employees and Managers Chapter Objectives Chapter Preview Chapter Summary Key Term Flashcards Chapter 14 Motivating Employees Chapter Objectives Chapter Preview Chapter Summary Key Term Flashcards Chapter 15 Developing Leadership Skills Chapter Objectives Chapter Preview Chapter Summary Key Term Flashcards Chapter 16 Managing Conflict and Stress Chapter Objectives Chapter Preview Chapter Summary Key Term Flashcards Chapter 17 Managing Change and Culture Chapter Objectives Chapter Preview Chapter Summary Key Term Flashcards Chapter 18 Controlling Chapter Objectives Chapter Preview Chapter Summary Key Term Flashcards Chapter 19 Appraising and Rewarding Performance Chapter Objectives Chapter Preview Chapter Summary Key Term Flashcards Chapter 20 Operations Control Chapter Objectives Chapter Preview Chapter Summary Key Term Flashcards

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