In business, decentralization and organizational flattening typically involve eliminating
several layers of management, often leaving managers overwhelmed with
as many as a dozen direct subordinates. The U.S. Marines, on the other hand, have
pushed decision-making authority down the line while retaining a simple hierarchical
structure. The Marines' "rule of three" states that each Marine has three,
and only three, things to worry about. In terms of organizational structure, the
"rule of three" means each corporal has a three-person fire team; each sergeant
has a squad of three fire teams; each lieutenant and a staff sergeant have a platoon
of three squads; and so on, up to generals. From a functional viewpoint, the rule of three dictates that each Marine should limit his or her attention to three tasks or goals. When strategizing, each Marine
should boil an infinite world of possibilities down to three alternative courses of
action; anything more might lead to confusion. The rule of three results in an organizational
hierarchy that might seem extremely narrow and tall since there are
typically six full layers of management in between an infantry private and the
colonel commanding his or her regiment. However, when the action starts, the
layers collapse on an as-needed basis. Marines at all levels begin making decisions
in responses to fast-changing situations—without so much as consulting the chain
of command. Even privates are expected to take whatever initiative is necessary to
complete a mission. Major General John Admire, commander of an infantry division
at Camp Pendleton, sums up the Marines' view, "If your decision-making loop
is more streamlined than your enemy's, then you set the pace and course of the
battle." The Marines believe that the key to making their organizational structure work
is recruiting effective decision makers for lower levels. The lowest ranks are consistently
told that their performance not only contributes to the bottom line but
rather it is the bottom line. The higher the level of a Marine officer, the quicker he
or she is to give credit to the lower ranks. Few organizations make hiring and training
of managers as high a priority as the Marines. Source: David H. Freedman, "Grunts Rule," Across the Board, March–April 2001, p. 13; and David H.
Freedman, "Corps Values," Inc., April 1998, pp. 54–56.
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