(See related pages)
After studying this chapter, you will be able to:
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1. Describe formal and informal work groups. |
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2. Define group norms. |
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3. Explain group cohesiveness. |
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4. Define group conformity. |
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5. Outline the conditions under which individual members tend to conform to group norms. |
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6. Define groupthink. |
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7. Understand the concept of team building. |
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8. Explain idiosyncrasy credit. |
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9. Outline the phases in the life of teams. |
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10. Describe a quality circle. |
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11. Explain self-directed work teams. |
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12. Define virtual work teams. |