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After studying this chapter, you will be able to:

1. Outline the human resource planning process.

2. Define job analysis, job description, job specification, and skills inventory.

3. Define equal employment opportunity.

4. Describe the recruitment process.

5. Define affirmative action plan.

6. Discuss reverse discrimination.

7. Define tests, test validity, and test reliability.

8. Discuss the different types of employment interviews.

9. Discuss potential problems in the interviewing process.







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