(See related pages)
After studying this chapter, you will be able to:
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1. Identify the three major categories of organizational change. |
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2. List the three steps in Lewin's model for change. |
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3. Discuss several reasons employees resist change. |
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4. Identify several prescriptions for reducing resistance to change. |
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5. Describe an approach that managers can use to lead change. |
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6. Summarize the four phases of an organizational development (OD) program. |
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7. Briefly describe the four essential principles that organizations must follow to manage innovation. |
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8. Explain what a learning organization is. |
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9. Define corporate culture. |
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10. Describe the generic types of organizational culture. |
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11. Identify two common sources of organizational subcultures. |