(See related pages)
After studying this chapter, you will be able to:
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1. Explain why management did not emerge as a recognized discipline until the twentieth century. |
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2. Describe the three facets of the U.S. Industrial Revolution. |
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3. Discuss the role the captains of industry played in the development of organizations. |
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4. Define scientific management, and outline the role Frederick W. Taylor and his contemporaries played in its development. |
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5. Summarize Henri Fayol's contributions to modern management. |
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6. Discuss the human relations thrust in management, with emphasis on the role of the Hawthorne experiments. |
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7. Define the management process period, the management theory jungle,approach, the systems approach, and the contingency approach. |
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8. Compare the major differences in the American, Japanese, and Theory Z organizations. |
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9. Summarize the eight characteristics of excellent companies identified by Peters and Waterman. |
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10. Explain why the international aspects of management are currently being emphasized. |
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11. Discuss some predictions as to how managers might manage in the twenty-first century. |