(See related pages)
After studying this chapter, you will be able to:
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1. Explain the difference between decision making and problem solving. |
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2. Distinguish between programmed and nonprogrammed decisions. |
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3. Explain the intuitive approach to decision making. |
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4. Discuss two rational approaches to decision making. |
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5. List the different conditions under which managers make decisions. |
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6. Explain the role values play in making decisions. |
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7. Summarize the positive and negative aspects of group decision making. |
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8. Define creativity and innovation, and outline the basic stages in the creative process |
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9. Identify several specific tools and techniques that can be used to foster creative decisions. |
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10. List the six stages in creative decision making. |
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11. Explain the role of a management information system (MIS). |