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| 1 |  |  Planning enables a manager or an organization to passively affect rather than actively accept the future. |
|  | A) | True |
|  | B) | False |
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| 2 |  |  Contingency planning is mostly necessary when a company is in a stable environment. |
|  | A) | True |
|  | B) | False |
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| 3 |  |  A mission defines the basic purpose or purposes of the organization. |
|  | A) | True |
|  | B) | False |
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| 4 |  |  A rule is a series of related steps or tasks expressed in chronological order for a specific purpose. |
|  | A) | True |
|  | B) | False |
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| 5 |  |  A strategic business unit is a distinct business that has its own set of competitors and can be managed reasonably independently of other businesses within the organization. |
|  | A) | True |
|  | B) | False |
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| 6 |  |  The process of deciding what objectives to pursue refers to: |
|  | A) | organizing. |
|  | B) | strategizing. |
|  | C) | implementing. |
|  | D) | formalizing. |
|  | E) | planning. |
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| 7 |  |  A(n) __________ plan is written, documented, and developed through an identifiable process. |
|  | A) | informal |
|  | B) | formal |
|  | C) | long-range |
|  | D) | contingency |
|  | E) | tactical |
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| 8 |  |  A plan that originates from marketing, finance, or personnel is called a: |
|  | A) | short-range plan. |
|  | B) | contingency plan. |
|  | C) | functional plan. |
|  | D) | strategic plan. |
|  | E) | tactical plan. |
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| 9 |  |  A _________ plan is analogous to top-level long-range planning that affects many parts of the organization. |
|  | A) | strategic |
|  | B) | short-range |
|  | C) | functional |
|  | D) | contingency |
|  | E) | tactical |
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| 10 |  |  Plans that address the "what ifs" of a manager's job are called: |
|  | A) | short-range plans. |
|  | B) | formal plans. |
|  | C) | functional plans. |
|  | D) | tactical plans. |
|  | E) | contingency plans. |
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| 11 |  |  A __________ strategy is used when an organization is satisfied with its present course. |
|  | A) | corporate |
|  | B) | business |
|  | C) | stability |
|  | D) | constancy |
|  | E) | functional |
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| 12 |  |  A strategy designed to produce and deliver the product or service at a lower cost than the competition is called: |
|  | A) | differentiation. |
|  | B) | focus. |
|  | C) | quality leadership. |
|  | D) | overall cost leadership. |
|  | E) | price focus. |
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| 13 |  |  Concentration, vertical integration, and diversification are examples of: |
|  | A) | corporate strategies. |
|  | B) | growth strategies. |
|  | C) | defensive strategies. |
|  | D) | combination strategies. |
|  | E) | stability strategies. |
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| 14 |  |  Business strategies that deal with marketing, finance, or human resources are called: |
|  | A) | stability strategies. |
|  | B) | retrenchment strategies. |
|  | C) | combination strategies. |
|  | D) | functional strategies. |
|  | E) | business strategies. |
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| 15 |  |  The Strategic plan is put into effect in the __________ phase of the strategic management process. |
|  | A) | implementation |
|  | B) | conversion |
|  | C) | execution |
|  | D) | formulation |
|  | E) | evaluation |
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| 16 |  |  The strategic plan is monitored, evaluated, and updated in which phase of the strategic management process? |
|  | A) | Formulation |
|  | B) | Implementation |
|  | C) | Evaluation |
|  | D) | Appraisal |
|  | E) | Maintenance |
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| 17 |  |  __________ are statements outlining what the organization is trying to achieve, and give an organization and its members direction. |
|  | A) | Policies |
|  | B) | Strategies |
|  | C) | Formal plans |
|  | D) | Functional plans |
|  | E) | Objectives |
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| 18 |  |  __________ are broad, general guides to action that constrain or direct the attainment of objectives. |
|  | A) | Procedures |
|  | B) | Policies |
|  | C) | Objectives |
|  | D) | Strategies |
|  | E) | Rules |
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| 19 |  |  A SWOT analysis includes all of the following EXCEPT: |
|  | A) | strengths. |
|  | B) | weaknesses. |
|  | C) | opponents. |
|  | D) | opportunities. |
|  | E) | threats. |
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| 20 |  |  Which of the following is NOT part of the Five Forces Model of Competition? |
|  | A) | Threat of entry by potential competitors |
|  | B) | Threat of substitute products |
|  | C) | Rivalry among established firms |
|  | D) | Bargaining power of suppliers |
|  | E) | Bargaining power of competitors |
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