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Chapter Quiz
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1
Planning enables a manager or an organization to passively affect rather than actively accept the future.
A)True
B)False
2
Contingency planning is mostly necessary when a company is in a stable environment.
A)True
B)False
3
A mission defines the basic purpose or purposes of the organization.
A)True
B)False
4
A rule is a series of related steps or tasks expressed in chronological order for a specific purpose.
A)True
B)False
5
A strategic business unit is a distinct business that has its own set of competitors and can be managed reasonably independently of other businesses within the organization.
A)True
B)False
6
The process of deciding what objectives to pursue refers to:
A)organizing.
B)strategizing.
C)implementing.
D)formalizing.
E)planning.
7
A(n) __________ plan is written, documented, and developed through an identifiable process.
A)informal
B)formal
C)long-range
D)contingency
E)tactical
8
A plan that originates from marketing, finance, or personnel is called a:
A)short-range plan.
B)contingency plan.
C)functional plan.
D)strategic plan.
E)tactical plan.
9
A _________ plan is analogous to top-level long-range planning that affects many parts of the organization.
A)strategic
B)short-range
C)functional
D)contingency
E)tactical
10
Plans that address the "what ifs" of a manager's job are called:
A)short-range plans.
B)formal plans.
C)functional plans.
D)tactical plans.
E)contingency plans.
11
A __________ strategy is used when an organization is satisfied with its present course.
A)corporate
B)business
C)stability
D)constancy
E)functional
12
A strategy designed to produce and deliver the product or service at a lower cost than the competition is called:
A)differentiation.
B)focus.
C)quality leadership.
D)overall cost leadership.
E)price focus.
13
Concentration, vertical integration, and diversification are examples of:
A)corporate strategies.
B)growth strategies.
C)defensive strategies.
D)combination strategies.
E)stability strategies.
14
Business strategies that deal with marketing, finance, or human resources are called:
A)stability strategies.
B)retrenchment strategies.
C)combination strategies.
D)functional strategies.
E)business strategies.
15
The Strategic plan is put into effect in the __________ phase of the strategic management process.
A)implementation
B)conversion
C)execution
D)formulation
E)evaluation
16
The strategic plan is monitored, evaluated, and updated in which phase of the strategic management process?
A)Formulation
B)Implementation
C)Evaluation
D)Appraisal
E)Maintenance
17
__________ are statements outlining what the organization is trying to achieve, and give an organization and its members direction.
A)Policies
B)Strategies
C)Formal plans
D)Functional plans
E)Objectives
18
__________ are broad, general guides to action that constrain or direct the attainment of objectives.
A)Procedures
B)Policies
C)Objectives
D)Strategies
E)Rules
19
A SWOT analysis includes all of the following EXCEPT:
A)strengths.
B)weaknesses.
C)opponents.
D)opportunities.
E)threats.
20
Which of the following is NOT part of the Five Forces Model of Competition?
A)Threat of entry by potential competitors
B)Threat of substitute products
C)Rivalry among established firms
D)Bargaining power of suppliers
E)Bargaining power of competitors







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