(See related pages)
After studying this chapter, you will be able to:
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1. Define operations management. |
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2. Describe an operating system, and identify the two basic types of operating systems. |
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3. Differentiate among product/service design, process selection, and site selection decisions. |
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4. Explain what a materials-handling system is. |
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5. Describe and give an example of the three basic classifications of facilities layouts. |
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6. Explain the sociotechnical approach to job design. |
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7. Describe several computer-related technologies that are currently playing major roles in production/operations management. |
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8. Outline the three major steps in developing an aggregate operations plan. |
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9. Summarize the differences between resource allocation and activity scheduling. |
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10. Distinguish between Gantt charts, the critical path method (CPM), and the program evaluation and review technique (PERT). |