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Chapter Quiz
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1
Operations planning deals with designing the systems of the organization that produce the goods, and planning the day-to-day operations within those systems.
A)True
B)False
2
The three basic types of layouts are product layout, process layout, and fixed-position layout.
A)True
B)False
3
Job design answers the question of how the job is to be performed, who is to perform it, and where it is to be performed.
A)True
B)False
4
OSHA deals with regulations to computer technology and the design process.
A)True
B)False
5
A flow process chart shows work planned and work accomplished in relation to time.
A)True
B)False
6
The application of basic concepts and principles of management to those segments of the organization that produce its goods or services refers to:
A)operations management.
B)operations planning.
C)production management.
D)process selection.
E)facilities layout.
7
__________ consist of processes and activities necessary to turn inputs into goods or services.
A)Computer-aided systems
B)Operating systems
C)Continuous flow systems
D)Product systems
E)Job systems
8
Which of the following does NOT use a continuous flow system?
A)A hospital
B)A paper mill
C)The post office
D)A Petroleum refinery
E)A fast-food outlet
9
Which of the following is a conversion or transformation process in the simplified model of an operating system?
A)Labor
B)Facilities
C)Information
D)Material
E)Goods or services
10
A(n) __________ system is used for customized products or services.
A)continuous flow
B)fixed flow
C)variation flow
D)intermittent flow
E)materials handling
11
Which layout format arranges equipment according to the progressive steps by which the product is made?
A)Process
B)Fixed-position
C)Product
D)Floating-position
E)Job
12
__________ layout is used for the production of ships and aircraft.
A)Product
B)Fixed-position
C)Job
D)Process
E)Line
13
Which of the following is NOT a viable option for expanding capacity when the present facility is overcrowded?
A)Subcontract work
B)Increase overtime
C)Expand the current facility
D)Move operation to a larger facility
E)Combine shifts
14
The study of the interface between people and machines is called:
A)plant layout.
B)process layout.
C)econometrics.
D)ergonomics.
E)task significance.
15
Which of the following is NOT a key characteristic of job design?
A)Skill variety
B)Task identity
C)Evaluation
D)Autonomy
E)Feedback
16
__________ generates various views of different components and assemblies.
A)Computer-aided design
B)Computer-aided engineering
C)Computer-aided manufacturing
D)Computer-integrated manufacturing
E)Computer-implemented design
17
Resource allocation is the efficient allocation of __________ to meet the demand requirements of the operating system.
A)finite resources and disposable resources
B)financial and non-financial resources
C)employees, competitors, and suppliers
D)people, materials, and equipment
E)machinery and tools
18
The __________ is a graphical depiction technique that is used when time durations of project activities are accurately known.
A)critical path method
B)routing method
C)gantt method
D)program evaluation and review technique
E)assembly chart technique
19
Finding the best path and sequence of operations for attaining a desired level of output with a given mix of equipment and personnel refers to what?
A)The critical path method
B)Routing
C)Program evaluation and review technique
D)Activity scheduling
E)Production planning
20
A(n) __________chart depicts the sequence and manner in which the various parts of a product or service are assembled.
A)flow process chart
B)gantt chart
C)project network
D)assembly
E)activity chart





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