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Chapter Quiz
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1
Synergism occurs when individuals or groups work together to produce a whole that is greater than the sum of its parts.
A)True
B)False
2
Power is the ability to influence, command, or apply force.
A)True
B)False
3
The trend in today's organizations is towards more centralization.
A)True
B)False
4
The unity of command principle states that authority and responsibility must coincide.
A)True
B)False
5
Flextime allows employees to choose, within certain limits, when they start and end their workdays.
A)True
B)False
6
The process of __________ is the grouping of activities necessary to attain common objectives and the assignment of each grouping to the manager who has the authority necessary to supervise the people performing activities.
A)planning
B)formulating
C)strategizing
D)organizing
E)evaluating
7
The aggregate of the personal contacts and interactions and the associated groupings of people working in the formal organization is called:
A)semi-formal organization.
B)informal organization.
C)continuous organization.
D)network organization.
E)job organization.
8
__________ division of labor is based on the establishment of lines of authority and defines the levels that make up the vertical organization structure.
A)Concentric
B)Dynamic
C)Flat
D)Vertical
E)Horizontal
9
Which of the following is NOT an advantage of horizontal division of labor?
A)The skills required for selection or training purposes are easier to supply.
B)Primarily utilizing each worker's best skills promotes efficient use of skills.
C)Concurrent operations are made possible.
D)Practice in the same job develops proficiency.
E)More skills are required per person.
10
__________ refers to the number of different types of operations performed on the job.
A)Job scope
B)Job depth
C)Empowerment
D)Flextime
E)Responsibility
11
The accountability for the attainment of objectives, the use of resources, and the adherence to organizational policy refers to:
A)power.
B)authority.
C)responsibility.
D)job scope.
E)empowerment.
12
The __________ states that a manager's source of authority lies with his or her subordinates because they have the power to either accept or reject the manager's command.
A)formal theory of authority
B)parity principle
C)scalar principle
D)unity of command principle
E)acceptance theory of authority
13
Which of the following has the widest scope of authority in a typical organization?
A)President
B)Board of Directors
C)General Manager
D)Superintendent
E)Employees
14
__________ is a form of decentralization that involves giving subordinates substantial authority to make decisions.
A)Responsibility
B)Accountability
C)Delegation
D)Empowerment
E)Flextime
15
Which principle states that authority and responsibility coincide?
A)Parity principle
B)Exception principle
C)Unity of command principle
D)Span of management principle
E)Scalar principle
16
Which of the following is NOT a step in the delegation process?
A)Analyze how to spend your time
B)Decide who can handle each task
C)Delegate the authority
D)Give a subordinate control of the delegation
E)Create an obligation
17
The __________ states that managers should concentrate on matters that deviate significantly from normal and let subordinates handle routine matters.
A)exception principle
B)parity principle
C)scalar principle
D)unity of command principle
E)span of management principle
18
The__________ states that authority in the organization flows through the chain of managers one link at a time, ranging from the highest to the lowest ranks.
A)span of management principle
B)unity of command principle
C)exception principle
D)parity principle
E)scalar principle
19
The number of subordinates that a manager can effectively manage is called:
A)the exception principle.
B)the span of management.
C)unity of command.
D)the scalar principle.
E)self-management.
20
When two or more part-time employees perform a job that would normally be held by one full-time employee, this is called:
A)job rotation.
B)flextime.
C)job sharing.
D)telecommunicating.
E)unity of command





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