(See related pages)
After studying this chapter, you should be able to:
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Describe what management is, why management is important, what managers do, and how managers utilize organizational resources efficiently and effectively to achieve organizational goals. |
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Distinguish among planning, organizing, leading, and controlling (the four principal managerial tasks), and explain how managers' ability to handle each one affects organizational performance. |
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Differentiate among three levels of management, and understand the tasks and responsibilities of managers at different levels in the organizational hierarchy. |
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Distinguish between three kinds of managerial skill, and explain why managers are divided into different departments to perform their tasks more efficiently and effectively. |
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Discuss some major changes in management practices today that have occurred as a result of globalization and the use of advanced information technology (IT). |
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Discuss the principal challenges managers face in today's increasingly competitive global environment. |