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| 1 | |
A differentiation strategy typically requires a flexible organizational structure. |
| | A) | True |
| | B) | False |
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| 2 | |
The extent to which a job requires a worker to perform all of the tasks from beginning to end is called the task identity. |
| | A) | True |
| | B) | False |
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| 3 | |
In a matrix structure, managers are grouped by function but not by product. |
| | A) | True |
| | B) | False |
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| 4 | |
The less complex an organization, the more important cross-functional teams become. |
| | A) | True |
| | B) | False |
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| 5 | |
The people who work in the organization are the ultimate source of the organization's culture. |
| | A) | True |
| | B) | False |
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| 6 | |
Nonroutine technologies typically have ______ task variety and ______ task analyzability. |
| | A) | high; low |
| | B) | high; high |
| | C) | low; high |
| | D) | low; low |
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| 7 | |
The degree to which a manager has the freedom to schedule tasks and decide how to do them is called: |
| | A) | task significance. |
| | B) | skill variety. |
| | C) | task identity. |
| | D) | autonomy. |
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| 8 | |
When Dell Computer organizes its business by large businesses, small companies, educational users, and individual users, which type of structure is it using? |
| | A) | Market |
| | B) | Product |
| | C) | Geographical |
| | D) | Hybrid |
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| 9 | |
When a manager only responds to problems after they have occurred, this is called: |
| | A) | managing by exception. |
| | B) | MBO. |
| | C) | the minimum chain of command. |
| | D) | job enlargement. |
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| 10 | |
The shared set of values, expectations, beliefs, and norms that influence how members of the organization cooperate is called: |
| | A) | network structure. |
| | B) | job enlargement. |
| | C) | organizational culture. |
| | D) | hybrid structure. |
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