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Chapter Objectives
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After studying this chapter, you should be able to:

Define organizational control, and describe the four steps of the control process.

Identify the main output controls, and discuss their advantages and disadvantages as means of coordinating and motivating employees.

Explain why control affects employees' well-being and satisfaction.

Identify the main behavior controls, and discuss their advantages and disadvantages as means of coordinating and motivating employees.

Discuss the relationship between organizational control and change, and explain why managing change is a vital management task.







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