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Chapter Objectives
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After studying this chapter, you should be able to:

Explain why groups and teams are key contributors to organizational effectiveness.

Identify the different types of groups and teams that help managers and organizations achieve their goals.

Explain how different elements of group dynamics influence the functioning and effectiveness of groups and teams.

Explain why it is important for groups and teams to have a balance of conformity and deviance and a moderate level of cohesiveness.

Describe how managers can motivate group members to achieve organizational goals and reduce social loafing in groups and teams.







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