(See related pages)
After studying this chapter, you should be able to:
|
|
|
Describe the various personality traits that affect how managers think, feel, and behave. |
|
|
|
Explain what values and attitudes are and describe their impact on managerial action. |
|
|
|
Appreciate how moods and emotions influence all members of an organization. |
|
|
|
Describe the nature of emotional intelligence and its role in management. |
|
|
|
Define organizational culture and explain how managers both create and are influenced by organizational culture. |