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Self Quiz
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1
A manager's effectiveness depends on that manager's personality as well as the nature of the job and the organization.
A)True
B)False
2
Managers who are committed to their organization are less likely to quit working for that organization.
A)True
B)False
3
Managers who score low on extraversion are likely to experience frequent positive moods.
A)True
B)False
4
Research suggests that a manager's emotional intelligence is an important factor in developing employee creativity on the job.
A)True
B)False
5
The unwritten rules of conduct within the organization are known as that organization's norms.
A)True
B)False
6
The tendency of a manager to be open to ideas and to take risks is called:
A)locus of control.
B)agreeableness.
C)openness to experience.
D)self-esteem.
7
Behaviors that a manager performs because of his commitment to the organization that are "above and beyond the call of duty" are referred to as:
A)PERTs.
B)OCBs.
C)TQRs.
D)MBOs.
8
Managers who are _______ on extraversion are likely to have positive moods, while managers who are ________ on negative affectivity are likely to have negative moods.
A)high; high
B)low; low
C)low; high
D)high; low
9
The ability of a manager to understand her own emotions and the emotions of others is known as:
A)negative passivity.
B)self-esteem.
C)agreeableness.
D)emotional intelligence.
10
Which of the following is an example of a rite of enhancement?
A)Announcements of manager promotions
B)News releases
C)Awards dinners
D)All of these





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