(See related pages)
After studying this chapter, you should be able to:
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Discuss the increasing diversity of the workforce and of the organizational environment. |
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Explain the central role that managers play in the effective management of diversity. |
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Explain why the effective management of diversity is both an ethical and a business imperative. |
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Discuss how perception and the use of schemas can result in unfair treatment. |
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List the steps managers can take to effectively manage diversity. |
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Identify the two major forms of sexual harassment and how they can be eliminated. |