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Self Quiz
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1
According to March and Simon, managerial decision making of often more science than art.
A)True
B)False
2
The last step in the decision-making process is learning from past successes and failures.
A)True
B)False
3
Errors in decision-making that managers make over-and-over again are called nonsystematic errors.
A)True
B)False
4
When groupthink occurs, members are encouraged to disagree with the majority opinion.
A)True
B)False
5
Senge believes that team learning is less important than individual learning in increasing organizational learning.
A)True
B)False
6
The decision to hire more full-time workers whenever overtime increases by 10 percent is a type of ________ decision.
A)programmed
B)brainstorming
C)nonprogrammed
D)bounded
7
The first step in the decision-making process is to:
A)generate alternative solutions.
B)recognize the need for a decision.
C)evaluate the alternative solutions.
D)obtain feedback about the decision.
8
Errors that a manager makes over and over again and which result in a poor decision are known as ________ errors.
A)satisficing
B)programmed
C)nonprogrammed
D)systematic
9
When group members strive to agree rather than objectively evaluating a proposed solution to a problem, we say that ________ has occurred.
A)groupthink
B)heuristics
C)an optimum decision
D)Devil's advocacy
10
A person who takes responsibility for his own actions and the success or failure of these actions is said to have a(n):
A)supply curve.
B)internal locus of causality.
C)demand curve.
D)external locus of causality.







Contemporary Management, 5/eOnline Learning Center

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