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Chapter Quiz
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1
All of the following are examples of "input resources" for an organization EXCEPT:
A)labor.
B)raw materials.
C)component parts.
D)time needed to produce a given product.
E)number of units produced.
2
Effective managers who choose the "right" organizational goals and have the skills to use the organization's resources are:
A)efficient
B)ethical
C)strategic
D)conceptual
E)technical
3
Which of the following would be considered a "department" of an organization?
A)Research and Development
B)Manufacturing
C)Sales
D)Marketing
E)All of the above
4
A manager monitors the work performance of workers in his department to determine if the quality of their work is "up to standard." This manager is engaging in which function?
A)Planning
B)Demonstrating
C)Organizing
D)Leading
E)Controlling
5
When we say that the top managers of an organization are responsible for the performance of all of the departments of the organization, this is another way of saying that they have:
A)restructuring responsibilities.
B)technical responsibilities.
C)global responsibilities.
D)cross-departmental responsibilities.
E)competitive responsibilities.
6
The lower the manager's position in the organization's hierarchy, the less time this manager will spend leading and controlling subordinates.
A)True
B)False
7
Top managers spend more time in leading than first-line managers do.
A)True
B)False
8
The ability of a worker in the accounting department to prepare the organization's balance sheet is an example of:
A)a conceptual skill.
B)a first-line skill.
C)a human skill.
D)a technical skill.
E)none of the above.
9
When Wal-Mart builds a distribution warehouse so that it can supply products to its stores within a 200-mile radius on almost a daily basis, we say that Wal-Mart has achieved:
A)empowerment.
B)a competitive advantage.
C)increased quality.
D)increased innovation.
E)none of the above.
10
One of the biggest problems facing people who start small businesses is the lack of ________ skill(s).
A)conceptual
B)technical
C)human
D)conceptual and technical
E)conceptual and human





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