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Chapter Quiz
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1
Managers who initiate major changes in their organizations are often high in _________.
A)extraversion
B)agreeableness
C)conscientiousness
D)openness to experience
E)negative affectivity
2
Effective managers do not need to have a high internal locus of control.
A)True
B)False
3
According to McClelland, the extent to which a manager has a strong desire to control and influence others is known as:
A)the need for affiliation.
B)the need for self-esteem.
C)the need for power.
D)the need for conscientiousness.
E)the need for achievement.
4
All of the following are examples of terminal values EXCEPT:
A)inner harmony.
B)capability.
C)a world of beauty.
D)a sense of accomplishment.
E)social recognition.
5
In general, top managers tend to be less satisfied with their jobs than entry-level workers.
A)True
B)False
6
Subordinates of managers who experience positive moods at work may perform better than subordinates of managers with negative moods.
A)True
B)False
7
Which of the following feelings is NOT an indicator of a negative mood?
A)strong
B)jittery
C)nervous
D)scornful
E)all of the above are indicators of a negative mood
8
Managers and workers play equally important roles in the formation of organizational culture.
A)True
B)False
9
Managers try to cultivate norms that fit other factors. Which of the following is NOT one of these factors?
A)the organization's strategy
B)the organization's language
C)the organization's task environment
D)the organization's general environment
E)the organization's technology
10
ABC Company puts out newspaper releases announcing employees' promotions. These are rites of:
A)passage
B)integration
C)celebration
D)ceremony
E)enhancement





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