 |
| 1 | |
A job ad reads "looking for a motivated, team-focused individual with expertise in research design and experience using the SPSS software program for data analysis; bachelor's degree required, master's preferred." Within a KSAO job analysis, which of the following would be the skill required for this job? |
| | A) | being motivated and team-focused |
| | B) | understanding research design |
| | C) | being able to use SPSS |
| | D) | having a bachelor's or master's degree |
|
|
|
| 2 | |
Which of the following is most focused on the characteristics of the worker? |
| | A) | ergonomics |
| | B) | human relations approach |
| | C) | scientific management |
| | D) | industrial psychology |
|
|
|
| 3 | |
Asking an interviewee for a job whether she views lying in a negative light is an example of a(n) |
| | A) | biographical inventory. |
| | B) | integrity test. |
| | C) | interviewer illusion. |
| | D) | structured interview. |
|
|
|
| 4 | |
A supervisor who rates all her employees harshly on their annual assessments is engaging in |
| | A) | a leniency error. |
| | B) | the halo effect. |
| | C) | a central tendency error. |
| | D) | a severity error. |
|
|
|
| 5 | |
Which of the following is an example of 360-degree feedback? |
| | A) | an employee receiving feedback on her ability to successfully demonstrate required knowledge, skills, and abilities |
| | B) | an employee receiving feedback that has been completed by two supervisors, so as to avoid rating errors |
| | C) | an employee evaluating her own performance and sharing that with her supervisor |
| | D) | an employee receiving feedback from her supervisor, her peer, and her subordinate |
|
|
|
| 6 | |
Which of the following is an example of a Theory Y management strategy? |
| | A) | providing employees with a predictable work day that does not deviate from week-to-week |
| | B) | encouraging employees to take responsibility for their own work activities |
| | C) | setting up routes of communication so that employees speak with their immediate supervisors; supervisors speak to managers; and managers speak to owners/CEOs |
| | D) | punishing employees for being tardy to work |
|
|
|
| 7 | |
Allowing employees to focus in on job activities that are most consistent with their individual talents is an example of |
| | A) | strengths-based management. |
| | B) | Theory X management. |
| | C) | employee commitment. |
| | D) | transactional leadership. |
|
|
|
| 8 | |
An employee who decides to stay at a workplace because she is concerned about the lack of other job prospects or because she does not want to relocate has |
| | A) | affective commitment. |
| | B) | normative commitment. |
| | C) | continuance commitment. |
| | D) | cognitive commitment. |
|
|
|
| 9 | |
Rank the following views of people's work in order from least amount of personal meaning to most. |
| | A) | career, job, calling |
| | B) | calling, job, career |
| | C) | job, career, calling |
| | D) | career, calling, job |
|
|
|
| 10 | |
Which of the following is an example of role conflict? |
| | A) | a worker who is going through a divorce and is unable to complete his job responsibilities |
| | B) | a worker who is having conflict with one of her subordinates |
| | C) | a worker who has just been promoted to supervisor and who is having problems relating to her supervisees |
| | D) | a worker who is being sexually harassed by his co-worker |
|
|
|
| 11 | |
The field of study that combines engineering with psychology to create products that are safe and efficient for people to use is called |
| | A) | scientific management. |
| | B) | Hawthorne studies. |
| | C) | human relations. |
| | D) | ergonomics. |
|
|
|
| 12 | |
A job analysis includes a focus on which of the following? |
| | A) | the economic value of a specified occupation |
| | B) | employee selection |
| | C) | creation of an employee manual |
| | D) | providing employees with feedback about their job performance |
|
|
|
| 13 | |
An interviewer feels certain that he can tell who is lying in a job interview. His certainty in his ability is an example of |
| | A) | the halo effect. |
| | B) | selection bias. |
| | C) | central tendency bias. |
| | D) | interviewer illusion. |
|
|
|
| 14 | |
Sandy is interviewing for a job as a technical writer. She is asked to provide the interviewer with a five-page example of her writing. This example of her writing is known as a(n) |
| | A) | work sample. |
| | B) | exercise. |
| | C) | Hawthorne effect. |
| | D) | personnel selection. |
|
|
|
| 15 | |
Asking an interviewee questions that can be verified through permanent records is called |
| | A) | a biographical interview. |
| | B) | a structured interview. |
| | C) | an integrity test. |
| | D) | interviewer illusion. |
|
|
|
| 16 | |
Which of the following historical events was instrumental in the development of industrial/organizational psychology? |
| | A) | the advent of the internet |
| | B) | the influx of women into the workforce |
| | C) | the first world war |
| | D) | the industrial revolution |
|
|
|
| 17 | |
Time and motion studies focus on |
| | A) | the time and effort it takes to train a new employee. |
| | B) | the number of physical motions required to complete a work-related task. |
| | C) | the ways in which machines can be built to make humans safer and more efficient. |
| | D) | ways to avoid injury in tasks that require repetitive motion. |
|
|
|
| 18 | |
A worker who feels a personal stake in the company and whose ideas are valued by the company will likely |
| | A) | perform poorly. |
| | B) | perform well when a supervisor is present but perform poorly when alone. |
| | C) | perform well. |
| | D) | perform poorly when a supervisor is present but perform well when alone. |
|
|
|
| 19 | |
Instructing employees on specific parts of the job that they may not have experience with is called |
| | A) | performance appraisal. |
| | B) | leadership. |
| | C) | job analysis. |
| | D) | training. |
|
|
|
| 20 | |
Which of the following will be best at decreasing job stress? |
| | A) | finding a job that is not challenging |
| | B) | engaging in meaningful leisure activities outside of work |
| | C) | "sucking it up" and just doing the job |
| | D) | focusing on work demands at the expense of getting adequate sleep |
|
|
.