Read each question carefully and then select the best answer.
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| 1 |  |  A public speaking class can be likened to the Outward Bound program (in which urban dwellers learn how to climb mountains and survive in the wilderness) because participants gain |
|  | A) | experience in outlining. |
|  | B) | oral fluency. |
|  | C) | improved vocabulary. |
|  | D) | self-confidence. |
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| 2 |  |  According to Hitachi, Ltd., of Japan, "Communication is not simply sending a message. It is creating TRUE _________________." |
|  | A) | connectivity |
|  | B) | understanding |
|  | C) | empathy |
|  | D) | power |
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| 3 |  |  Which one of the following is a component of the speech communication process? |
|  | A) | feedback |
|  | B) | reinforcement |
|  | C) | self-confidence |
|  | D) | ethics |
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| 4 |  |  In the speech communication process, whatever is communicated verbally and nonverbally to the listener is known as the |
|  | A) | channel. |
|  | B) | central idea. |
|  | C) | specific purpose. |
|  | D) | message. |
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| 5 |  |  Which one of the following is used to convey verbal symbols? |
|  | A) | gestures |
|  | B) | tones of voice |
|  | C) | words |
|  | D) | facial expressions |
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| 6 |  |  When a speaker uses nonverbal symbols that contradict verbal symbols, he or she is sending a ________________ message. |
|  | A) | clear |
|  | B) | mixed |
|  | C) | controversial |
|  | D) | negative |
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| 7 |  |  In the speech communication process, the pathway used to transmit a message is known as the |
|  | A) | link. |
|  | B) | loop. |
|  | C) | transmitter. |
|  | D) | channel. |
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| 8 |  |  All of the following are listed in the book as ways that speakers can get feedback EXCEPT: |
|  | A) | Ask listeners to raise their hands whenever they spot a mistake. |
|  | B) | Have a presentation videotaped. |
|  | C) | Ask friends or colleagues for a critique of the speech. |
|  | D) | Ask listeners to fill out evaluation forms after the speech. |
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| 9 |  |  The English author G. K. Chesterton said, "A yawn is a silent _______." |
|  | A) | rudeness |
|  | B) | insult |
|  | C) | shout |
|  | D) | protest |
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| 10 |  |  When a speaker in a college classroom says, "This software permits you to save images in either a 'lossless' mode or a 'visually lossless' mode," the listeners are confused by what is meant. This is an example of which one of the following components of the speech communication process? |
|  | A) | feedback |
|  | B) | channel |
|  | C) | interference |
|  | D) | situation |
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| 11 |  |  Which one of the following types of interference is involved if a baby cries during a speech? |
|  | A) | external |
|  | B) | internal |
|  | C) | speaker-generated |
|  | D) | situational |
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| 12 |  |  The Greek fabulist Aesop said, "A __________ will not be believed even when he [or she] speaks the truth." |
|  | A) | criminal |
|  | B) | joke-teller |
|  | C) | poorly dressed person |
|  | D) | liar |
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| 13 |  |  The extemporaneous style of speaking includes all of these characteristics EXCEPT: |
|  | A) | You memorize your speech. |
|  | B) | You carefully prepare your speech. |
|  | C) | You speak in a natural, conversational way. |
|  | D) | You look directly at the audience. |
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| 14 |  |  Consider this stereotype: "All Asian Americans are gifted in math and science." Which response below gives the best interpretation of how the textbook thinks this statement should be treated? |
|  | A) | It should be accepted because it is positive and harmless. |
|  | B) | It should be accepted because it contains a strong element of truth. |
|  | C) | It should be rejected because it exaggerates. |
|  | D) | It should be rejected because all stereotypes should be rejected. |
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| 15 |  |  In a survey cited in the book, the five biggest mistakes made by speakers in the United States were listed. Which was the number one mistake? |
|  | A) | being poorly prepared |
|  | B) | trying to cover too much in one speech |
|  | C) | failing to tailor one's speech to the needs and interests of the audience |
|  | D) | being dull |
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| 16 |  |  In a job interview, the technical knowledge you possess in your field is the factor most likely to influence an employer when he or she decides whether to hire you. |
|  | A) | true |
|  | B) | false |
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| 17 |  |  Speaking and communicating are synonymous. |
|  | A) | true |
|  | B) | false |
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| 18 |  |  When communication fails, the blame should be placed on either the speaker or the listener -- or both. |
|  | A) | true |
|  | B) | false |
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| 19 |  |  Words are not things; they are the symbols of things. |
|  | A) | true |
|  | B) | false |
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| 20 |  |  When you ask friends for an evaluation of your speech, the best request is, "Tell me how I do on this." |
|  | A) | true |
|  | B) | false |
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| 21 |  |  In the speech communication process, anything that obstructs accurate communication of a message is known as static. |
|  | A) | true |
|  | B) | false |
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| 22 |  |  In the speech communication process, the situation is the context, or setting, in which communication takes place. |
|  | A) | true |
|  | B) | false |
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| 23 |  |  When you are giving a speech, the key question to ask yourself is, "Am I performing well?" |
|  | A) | true |
|  | B) | false |
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| 24 |  |  Sarcasm and shaming can sometimes be effective rhetorical strategies. |
|  | A) | true |
|  | B) | false |
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| 25 |  |  Stereotypes distort reality. |
|  | A) | true |
|  | B) | false |
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| 26 |  |  An entertaining speech may be enjoyable to hear, but it doesn't really enrich listeners' lives. |
|  | A) | true |
|  | B) | false |
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| 27 |  |  A classroom speech is as important as a "real world" career speech. |
|  | A) | true |
|  | B) | false |
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| 28 |  |  The essential message of a speech is known as the central idea. |
|  | A) | true |
|  | B) | false |
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| 29 |  |  Telling a joke that isn't funny is listed among the top five mistakes made by speakers in the United States. |
|  | A) | true |
|  | B) | false |
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| 30 |  |  Sounds and words such as "uh," "er," "okay," and "ya know" are known as verbal fillers. |
|  | A) | true |
|  | B) | false |
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