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Chapter Outline
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The Problem of Poor Listening Skills

How to Listen Effectively

Prepare Yourself
Be Willing to Expend Energy
Listen Analytically
Take Notes
Resist Distractions
Avoid Fake Listening
Give Every Speaker a Fair Chance
Control Emotions

The Listener's Responsibilities

Avoid Rudeness
Provide Encouragement
Find Value in Every Speech

Speech Evaluations

When Evaluating
When Receiving Evaluations






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Gregory Public Speaking, 8eOnline Learning Center

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