Read each question carefully and then select the best answer.

1			In some countries, a woman is expected to cover all of her body except her eyes. A speaker who wears an American-style dress violates a cultural
			A)	signal.
			B)	taboo.
			C)	habit.
			D)	absurdity.
2			Adjusting one's material and delivery to meet listeners' needs is known as
			A)	calibration.
			B)	conciliation.
			C)	accommodation.
			D)	adaptation.
3			When using a foreign-language interpreter, you should follow all of these guidelines EXCEPT:
			A)	Provide the interpreter with an advance copy of your outline.
			B)	Ask the interpreter to rehearse with you several times.
			C)	Avoid trying to speak the foreign language yourself.
			D)	Introduce the interpreter to the audience.
4			Which one of the following was recommended by the text for presentations to international listeners?
			A)	Provide handouts a day or two before a presentation.
			B)	Become an expert on every country's culture.
			C)	Use an informal approach.
			D)	Use jargon and slang.
5			Ethnocentrism means
			A)	prejudice against minority ethnic groups.
			B)	judging other cultures as inferior to one's own culture.
			C)	focusing on individuality.
			D)	irrational behavior by entire groups of people.
6			Regarding listeners with disabilities, speakers should heed all of the following guidelines EXCEPT:
			A)	Don't assume that listeners in wheelchairs want to be situated in the back of the room.
			B)	To find out what accommodations you can make for listeners with disabilities, ask the disabled participants themselves.
			C)	Never patronize people in wheelchairs by patting them on the head or shoulder.
			D)	When talking to a deaf or hearing-impaired person, exaggerate your words.
7			The gender of your listeners may give you some clues about their
			A)	social and economic situation.
			B)	intelligence.
			C)	athletic abilities.
			D)	culinary skills.
8			To a graduating college class that included a large number of middle-aged students, a commencement speaker says, "You will soon enter the work force . . . you will settle down and raise a family." The speaker is guilty of
			A)	making false promises.
			B)	insulting part of the audience.
			C)	failing to analyze the audience.
			D)	creating an illusion.
9			A speaker at a Toastmasters Club sprinkles his talk with examples from astronomy -- examples that most listeners don't comprehend. The speaker is guilty of failing to consider the audience's
			A)	age.
			B)	gender.
			C)	occupation.
			D)	educational background.
10			Which one of the following is NOT included in the text's discussion of audience variables?
			A)	occupation
			B)	religious affiliation
			C)	weight
			D)	economic status
11			For audiences that know little or nothing about your topic, you should avoid using
			A)	anecdotes.
			B)	jargon.
			C)	examples.
			D)	visuals.
12			What should you do if some listeners know a lot about your subject and others know nothing?
			A)	Start off at a simple level and add complexity as you go along.
			B)	Don't try to please everyone; aim at the majority.
			C)	Stay at a simple level so that everyone understands.
			D)	Stay at an advanced level so that you don't insult the intelligence of those who know a lot about the subject.
13			If your audience thinks you are going to speak on a lively, controversial topic, but you speak instead on a boring, technical topic, you have failed to consider audience
			A)	educational levels.
			B)	psychology.
			C)	expectations.
			D)	ethical principles.
14			All of the following are part of President Franklin Roosevelt's formula for speechmaking EXCEPT:
			A)	Be enthusiastic.
			B)	Be sincere.
			C)	Be brief.
			D)	Be seated.
15			What conclusion can you draw from noting a sour expression on a listener's face?
			A)	He or she definitely disagrees with you.
			B)	He or she may or may not disagree with you.
			C)	He or she is uncomfortable for some reason.
			D)	He or she is a contentious person.
16			If a speech works well with one audience, it will surely succeed with another.
			A)	true
			B)	false
17			A speaker should customize his or her speech for different segments of the same audience.
			A)	true
			B)	false
18			A speaker who surveys the knowledge level of the audience before a speech can incorporate the results of the survey in the speech itself.
			A)	true
			B)	false
19			The meaning of nonverbal communication signals is the same in all countries of the world.
			A)	true
			B)	false
20			With international listeners, Americans should use a serious, formal tone.
			A)	true
			B)	false
21			To enhance vocabulary comprehension, give a handout of key points to international listeners a day or two before a presentation.
			A)	true
			B)	false
22			For all Asian Americans, asking questions during a presentation is considered a disrespectful challenge to the speaker's authority.
			A)	true
			B)	false
23			If no members of a particular ethnic group are present in an audience, it is permissible to make jokes about the group.
			A)	true
			B)	false
24			Regarding listeners with disabilities, never use first names unless they are long-time friends.
			A)	true
			B)	false
25			When speaking to an all-female audience, avoid topics from the world of auto mechanics.
			A)	true
			B)	false
26			When addressing an audience of elderly people, there is no need to assume that you will need to speak very loudly.
			A)	true
			B)	false
27			In some cases, if your audience is not very interested in a topic before you speak, you can generate interest.
			A)	true
			B)	false
28			Don't waste time by talking to an audience that is already favorably disposed to your ideas.
			A)	true
			B)	false
29			If you have a grumpy "captive" audience, show an awareness of their situation and a desire to help.
			A)	true
			B)	false
30			If the only way you can win approval for your ideas is to compromise on a few of your minor principles, you are well-advised to do so.
			A)	true
			B)	false