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Organizational Behavior: Solutions for Management
Paul D. Sweeney, University of Central Florida
Dean B. McFarlin, University of Dayton
Effective Decision-Making

Video Discussion Questions

Video: Ford Tough: CEO Jacques Nasser Faces Scrutiny from Customers, Stockholders, and Congress

Chapter Concepts

  • Identification of the concept of decision-making
  • Components of a good decision
  • How decisions are made by individuals
  • The administrative decision-making model
  • Rationales for why individuals do not make good decisions
  • Situational factors affecting decision-making
  • Decision-making styles
  • Heuristic thinking
  • The concept of escalation of commitment
  • Suggestions for improving decision-making
  • Group decision-making



1

Identify at least three different approaches individuals may utilize in making decisions. Which do you believe is favored by Ford’s Jacques Nasser? Explain.
2

Identify situational factors that may impact the decisions made by organizations.
3

Identify and discuss your personal decision-making style. How does it prove effective for you? Do you tend to favor one style over another or do you prefer to mix styles contingent upon the circumstances at hand?




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