During the course of preparing the three previous editions since 1995, we have received assistance from many people. These people have included: Ken I’Anson, Chris Claire, David Howe, Martin Campbell Kelly, Barbara Kitchenham (for permission to use a project data set shown in Chapter 5), Paul Radford and Robyn Lawrie of Charismatek Software Metrics in Melbourne, David Garmus and David Herron (the last four, all for material in Chapter 10), David Purves, David Wynne, Dick Searles, John Pyman, Jim Watson, Mary Shepherd, Sunita Chulani, David Wilson, David Farthing, Charlie Svahnberg, Henk Koppelaar, and Ian McChesney. We would also like to thank the team at McGraw-Hill. In particular we would like to thank Karen Mosman who has been a real gem as our editor and has provided a stable and sympathetic point of contact in the dynamic and (for academics) sometimes confusing world of textbook publishing. However we have not forgotten Dave Hatter who was our former editor at International Thomson Press and then at McGraw-Hill and we hope he is continuing to enjoy retirement in the groves and glades of Essex. The previous editions were dedicated to those former students of ours who were now grappling with problems of IT development in the ‘real world’ and we would like to repeat that dedication – there must be a lot more of them now. Our thanks also go to the following reviewers for their comments at various stages in the text’s development:
Dave Farthing, University of Glamorgan, UK
Peter Lee, University of Newcastle-on-Tyne, UK
Owen Johnson, University of Leeds, UK
Rory V O’Connor, Dublin City University, Ireland
Andrew Rae, University of Paisley, UK
Torbjorn Strom, Buskerud University College, Norway
A.S.M Sajeev, University of New England, Armidale, Australia
Phil Thompson, Coventry University, UK
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2006 McGraw-Hill Education Europe