Part I Essentials of Research
Ch. 1 The nature of business and management research
Ch. 2 Research process and proposal
Ch. 3 Literature review
Ch. 4 Research ethics in business researchPart II Research Approaches
Ch. 5 Quantitative and qualitative research
Ch. 6 Sampling strategies: from one case to the whole population
Ch. 7 Survey research
Ch. 8 Secondary data and archival sources
Ch. 9 Observations, content action and ethnographic research
Ch. 10 Case studies and qualitative interviews
Ch. 11 ExperimentationPart III Research Instruments
Ch. 12 Measurements and scales
Ch. 13 Field work: questionnaire and responses
Ch. 14 Writing and presenting research outcomesPart IV Statistical background (on CD-ROM)
Ch. 15 Data preparation and description
Ch. 16 Exploring, displaying and examining data
Ch. 17 Hypothesis testing
Ch. 18 Measure of association
Ch. 19 Multivariate analysis: an overview