HelpFeedback
Futrell
Information Center
About the Authors
Book Preface
Feature Summary
Sample Chapter
Supplements
Table of Contents


Student Edition
Instructor Edition
Fundamentals of Selling: Customers for Life through Service, 13/e

Charles M. Futrell, Texas A & M University

ISBN: 0077861019
Copyright year: 2014

Supplements



Instructor Resources

Online Learning Center: www.mhhe.com/futrellFOS13e provides instructors with access to the instructor manual, PowerPoint Presentations, test bank, case studies, and videos.

Instructor's Manual: The instructor manual for this text includes a sample syllabus, sales presentation guidelines, information on conducting role plays, access to chapter outlines, and more.

PowerPoint Presentations: These presentations contain roughly 30 slides per chapter and provide an outline of the text including exhibits from the book.

Test Bank: Containing true/false, multiple choice, and essay questions, this test bank is offered in Microsoft Word format.

Case Studies: Provided for each chapter of the book, these short case studies provide instructors with a selling situation to present to their students and accompanying questions.

Selling Videos: ProSelling Videos provide several hours of role-plays, exercises, examples of selling techniques, and industry sales training programs. These segments illustrate how students will incorporate text materials into creating their class sales role-plays and show how textbook content relates to the sales world. There are also new videos of the author's students, including a role play of the job interview exercise. These are available on the Online Learning Center.

Tegrity Campus is a service that makes class time available all the time by automatically capturing every lecture in a searchable format for students to review when they study and complete assignments. With a simple one-click start and stop process, you capture all computer screens and corresponding audio. Students can replay any part of any class with easy-to-use browser-based viewing on a PC or Mac. Tegrity Campus is available stand-alone.

Blackboard® Partnership McGraw-Hill and Blackboard have teamed up to simplify your life. Now you and your students can access Create right from within your Blackboard course – all with one single sign-on. Learn more at www.domorenow.com.

MHCampus TM: McGraw-Hill Campus™ is a new one-stop teaching and learning experience available to users of any learning management system. This institutional service allows faculty and students to enjoy single sign-on (SSO) access to all McGraw-Hill Higher Education materials from directly within the institution's website. McGraw-Hill Campus™ provides faculty with instant access to all McGraw-Hill Higher Education teaching materials (e.g. eTextbooks, test banks, PowerPoint slides, animations and learning objects, etc), allowing them to browse, Search, and use any instructor ancillary content in our vast library at no additional cost to instructor or students. Students enjoy SSO access to a variety of free (e.g. quizzes, flash cards, narrated presentations…etc.) and subscription based products (e.g. McGraw-Hill Connect). With this program enabled, faculty and students will never need to create another account to access McGraw-Hill products and services. Learn more at www.mhcampus.com.

Assurance of Learning Ready

Many educational institutions today are focused on the notion of assurance of learning, an important element of some accreditation standards. Fundamentals of Selling is designed specifically to support your assurance of learning initiatives with a simple, yet powerful solution. Each test bank question for Fundamentals of Selling maps to a specific chapter learning outcome/objective listed in the text. You can use our test bank software, EZ Test Online, to easily query for learning outcomes/objectives that directly relate to the learning objectives for your course. You can then use the reporting features of EZ Test to aggregate student results in similar fashion, making the collection and presentation of assurance of learning data simple and easy.

AACSB Statement

The McGraw-Hill Companies is a proud corporate member of AACSB International. Understanding the importance and value of AACSB accreditation, Fundamentals of Selling, recognizes the curricula guidelines detailed in the AACSB standards for business accreditation by connecting selected questions in the test bank to the six general knowledge and skill guidelines in the AACSB standards.

The statements contained in Fundamentals of Selling are provided only as a guide for the users of this textbook. The AACSB leaves content coverage and assessment within the purview of individual schools, the mission of the school, and the faculty. While Fundamentals of Selling and the teaching package make no claim of any specific AACSB qualification or evaluation, we have within Fundamentals of Selling labeled selected questions according to the six general knowledge and skills areas.

Student Resources

Online Learning Center: www.mhhe.com/futrellFOS13e provides students with a complimentary multiple choice quiz and a selling case study for each chapter in the text.


To obtain an instructor login for this Online Learning Center, ask your local sales representative. If you're an instructor thinking about adopting this textbook, request a free copy for review.