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| 1 | |
Which management function assembles organizational resources to carry out the firm's objectives?
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| | A) | Planning |
| | B) | Organizing |
| | C) | Leading |
| | D) | Controlling |
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| 2 | |
_________ interprets the broader directives into strategies for lower level managers.
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| | A) | Board of directors |
| | B) | Top management |
| | C) | Middle management |
| | D) | Supervisors |
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| 3 | |
In an effort to reduce administrative costs and to "flatten" an organization, which level of management would be most affected?
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| | A) | Board of directors |
| | B) | Executives |
| | C) | Middle management |
| | D) | Supervisors |
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| 4 | |
The ____________ explains the role of supervisors in an organization.
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| | A) | Taft-Hartley Act |
| | B) | Civil Rights Act, Title VII |
| | C) | Landrum-Griffin Act |
| | D) | Fair Labor Standards Act |
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| 5 | |
An individual should only have one boss in an organization. This is known as __________________.
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| | A) | unity of command |
| | B) | division of work |
| | C) | unity of direction |
| | D) | team building |
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| 6 | |
Orders and direction initially begin with top managers and flow downward in an organization. This is known as _________.
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| | A) | blindsiding |
| | B) | unity of direction |
| | C) | chain of command |
| | D) | authority and responsibility |
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| 7 | |
There are three skills supervisors need in the workplace. Those skills are _________, ____________, and _________________.
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| | A) | technical, administrative, interpersonal |
| | B) | interpersonal, social, human resource |
| | C) | administrative, human resource, professional |
| | D) | technical, administrative, human resource |
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| 8 | |
As individuals transition into supervisory positions, _________ is the step when he/she rebuilds the department and makes a meaningful imprint on the organization.
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| | A) | immersion |
| | B) | reshaping |
| | C) | consolidation |
| | D) | refinement |
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| 9 | |
________ are people who verbally and intentionally ridicule others on the job.
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| | A) | Workplace bullies |
| | B) | Supervisors |
| | C) | CEOs |
| | D) | Middle managers |
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| 10 | |
Under __________, employees may choose the times and hours they work.
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| | A) | flextime |
| | B) | telecommuting |
| | C) | benefit Reduction |
| | D) | job sharing |
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