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Chapter Quiz
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1
In an informal organization the person who sweeps the floors may have the most influence. He/she is known as the ________________.
A)formal leader
B)head honcho
C)informal leader
D)influential leader
2
When moving from knowledge of a goal or plan, you move to systematic _____________.
A)division of labor
B)division of compromise
C)division of groups
D)division of compatibility
3
_______________________ is the most common form of organizational structure.
A)Functional organization
B)Chain of command
C)Line organization
D)Line and staff organization
4
_________ organization is used when specially trained personnel assist with major projects, once completed they are assigned to another major task.
A)Web
B)Matrix
C)Group
D)Complex
5
The number of activities or people that a single manager supervises is known as __________________.
A)staff control
B)weight of responsibility
C)span of control
D)scope of control
6
The process of handing down authority is known as _______________________.
A)leadership
B)delegation
C)responsibility
D)permission
7
Supervisors in different departments should have the same ________________ and ______________.
A)authority, responsibility
B)work hours, authority
C)payment, work hours
D)payment, work load
8
A supervisor is told that he cannot hire a new employee until the employee is properly screened by Human Resources. This is an example of ________________ authority.
A)organizational
B)superior
C)delegated
D)functional
9
Supervisors should delegate their job when which of the following has occurred?
A)the job has grown too large
B)the job is time-consuming
C)they become tired
D)they feel like doing so
10
Employees should accept the delegated work ________________________.
A)because they will get a chance to learn
B)because it can lead to a greater level of confidence
C)because it provides for direct preparation for a promotion
D)all of the above are correct





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