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Leadership Skills, Styles, and Qualities


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LEARNING OUTCOMES

After studying this chapter, students should be able to:

7.1 Describe the essential skills of leadership, and explain the four parts of emotional intelligence.

7.2 Differentiate between the assumptions of Theory X and those of Theory Y, and explain the importance of trust.

7.3 Recognize the various leadership styles, and explain the benefits and prerequisites of a participative approach and the reasons for its potential failure.

7.4 Discuss the factors a leader should consider when selecting a leadership style, and explain two models for choosing a style on a situational basis.

7.5 Discuss the leader's responsibility for being an effective follower, actions for helping employees become self-leaders, and the impact of substitutes for leadership.









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