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True or False
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1
Neither motivation nor leadership can bring about action without communication.
A)True
B)False
2
In order for a supervisor to be assured that the employee understands the information that is given, the supervisor must receive feedback from the employee.
A)True
B)False
3
Informal chats, telephone calls, and planned appointments are a part of written communication.
A)True
B)False
4
A supervisor can be emotionally involved in a work discussion and remain objective.
A)True
B)False
5
A person at work can receive 50-200 emails a day.
A)True
B)False
6
A supervisor should listen to the company grapevine as a means of communication
A)True
B)False
7
Body movements such as nodding, frowning, rolling of the eyes are often done consciously.
A)True
B)False
8
Supervisors need to be good listeners.
A)True
B)False
9
Success as a leader depends on how freely employees will talk to you.
A)True
B)False
10
Today's employees resent being in positions where they must take orders.
A)True
B)False





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