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Supply Chain Logistics Mgt.
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Student Edition
Instructor Edition
Supply Chain Logistics Management, 4/e

Donald J. Bowersox, Michigan State University - East Lansing
David J. Closs, Michigan State University - East Lansing
M. Bixby Cooper, Michigan State University - East Lansing
John C. Bowersox, Kohler Company

ISBN: 0078024056
Copyright year: 2013

About the Authors



Donald J. Bowersox former University Professor and Dean Emeritus at Michigan State University. He received his Ph.D. at Michigan State and has worked in industry throughout his career. He was the author of numerous articles in publications such as the Harvard Business Review, Journal of Marketing, Journal of Business Logistics, and Supply Chain Management Review. He was coauthor of Start Pulling Your Chain: Leading Responsive Supply Chain Transformation published in 2008. Dr. Bowersox has led a number of industry supported research studies investigating the best practices of logisticians in North America and around the world. He was a frequent speaker at industry and academic meetings.

David J. Closs is the John H. McConnell Chaired Professor of Business Administration and Chairperson in the Department of Supply Chain Management at Michigan State University. He received his Ph.D. in marketing and logistics from Michigan State. Dr. Closs is the author and coauthor of many publications in journals, proceedings, and industry reports. He was also a principal researcher for World Class Logistics: The Challenge of Managing Continuous Change and 21st Century Logistics: Making Supply Chain Integration a Reality. Dr. Closs is a frequent speaker at industry and academic conferences and presenter at executive education programs. Dr. Closs formerly served as the editor of the Journal of Business Logistics and is currently the executive editor of Logistics Quarterly .

M. Bixby Cooper is an Associate Professor in the Department of Supply Chain Management at Michigan State University. He is coauthor of three texts on distribution and logistics, including World Class Logistics: The Challenge of Managing Continuous Change and Strategic Marketing Channel Management. He is also coauthor of Managing Operations Across the Supply Chain published by McGraw-Hill/Irwin. He served for 4 years on the Executive Board of the International Customer Service Association as Head of the Research and Education Committee.

John C. Bowersox is Manager- Customer Service for Kohler Co. He is a graduate of Michigan State University. During his tenure at Kohler he has held positions in customer service, strategic purchasing, and logistics with the company's Kitchen and Bath America's division. His current responsibilities include the strategic and operational management of Kohler's Business to Business Customer Service organization. Mr. Bowersox, in conjunction with his brother Ed and late father Donald, was the recipient of the DSC Movers and Thinkers Award for Innovation in Supply Chain Management. He is an active member of the Council of Supply Chain Management and charter member of the CSCMP Young Professionals Committee. A close follower of academic and industry research, he is a frequent contributor at industry conferences.


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