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Multiple Choice Quiz
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1
Which of the following are NOT participants in supply chain management systems?
A)Consumers
B)Manufacturers
C)Warehouses
D)Stores
E)Suppliers
2
Demand forecasting, inventory control, return goods handling and order processing are all common activities associated with:
A)logistics management.
B)new product development cycles.
C)operations and accounting departments.
D)IT departments.
E)warehouses.
3
Without supply chain management, you as a consumer would face a different world. Which of the following would be true if supply chains did not exist?
A)If you wanted a product, you would have to go directly to the manufacturer to pick it up.
B)There would be no retail stores.
C)There would be no wholesalers.
D)You could only buy products when they were produced.
E)All of these are consequences of an unmanaged supply chain.
4
__________ is the electronic exchange of business documents from a retailer to a vendor and back, and may include sales data, purchase orders, invoices, and data about returned merchandise.
A)CRM
B)UPC
C)CPFR
D)EDI
E)VIM
5
In a(n) __________ system, information is used to generate a sales forecast and a delivery schedule.
A)RFID
B)PDI
C)CPFR
D)SKU
E)UPC
6
It is advantageous for retailers to use distribution centers for all of the following reasons EXCEPT:
A)the distribution center works best when the retailer has only a few outlets.
B)distribution center space is less expensive than storage costs at retail stores.
C)distribution centers make it possible for retailers to carry less inventory in the stores.
D)distribution centers make it possible to reduce or prevent stock-outs.
E)distribution centers can consolidate preparation to make merchandise floor-ready.
7
RFID tags have dramatically reduced the time and labor associated with:
A)personal selling.
B)event sponsorship.
C)checking and receiving merchandise.
D)new product development.
E)training retail personnel on basic customer service.
8
If you were to visit a distribution center, you'd likely see all of the following activities EXCEPT:
A)getting merchandise floor ready.
B)coordinating inbound transportation.
C)coordinating outbound transportation.
D)receiving, checking and storing merchandise.
E)coordination of advertising in local outlets.
9
__________ merchandise arrives in the delivery truck ready to be sold.
A)JIT
B)Priority
C)Strategically important
D)Floor-ready
E)MSRP
10
For a JIT system to be successful, the firm and its vendors need to:
A)cooperate.
B)share data.
C)develop EDI systems.
D)develop CPFR systems.
E)All of these
11
In a(n) __________ vertical marketing system, the relative power of the channel members determines who will dominate.
A)contractual
B)administered
C)corporate
D)wholesaler
E)None of these







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