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Practice Quiz
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1
Scientific management theory holds that the most efficient division of labor can best be determined by intuitive knowledge.
A)True
B)False
2
The line of authority that depicts the authority of managers at the top over employees at the bottom of the organization is called the "chain of command."
A)True
B)False
3
Theory Y assumes that workers are lazy, dislike work, and will try to do as little work as possible.
A)True
B)False
4
The use of information technology detracts from the usefulness of management science approaches.
A)True
B)False
5
Typically, managers who work in a mechanistic structure can react more quickly to change than managers who work in an organic structure.
A)True
B)False
6
What is the process by which a division of labor occurs as different workers specialize in tasks?
A)Job specialization
B)Systems management
C)Management science
D)Job rotation
E)Scientific management
7
The power to hold workers accountable for their actions and to make decisions about the use of organizational resources is known as:
A)Power
B)Job specialization
C)Authority
D)Centralization
E)Unity of Command
8
The study of the factors that have an impact on how workers respond to one another within organizations is known as:
A)The Hawthorne studies
B)Organizational behavior
C)Unity of command
D)Scientific management
E)Organic structure
9
The collection of forces that exist beyond the organization's physical boundaries but which affect the manager's ability to obtain and to use resources is known as:
A)The organizational environment
B)The administrative environment
C)The Hawthorne effect
D)The informal organization
E)The open system
10
The concept that: "There is no one best way to manage" is a fundamental premise in:
A)Scientific management theory
B)Administrative management theory
C)Contingency theory
D)Behavioral management theory
E)Management science theory







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