New Features

• NEW Connect Management powered by LearnSmart with Interactives® is McGraw-Hill's web-based assignment and assessment platform that connects you and your students to the coursework. Interactives provided for each chapter of the textbook allow students to "do" management, stimulate critical thinking, and reinforce key concepts. Students receive immediate feedback and can track their progress in their own report. The following 6 types of Interactives were developed for MANAGEMENT based on actual book-specific content.
  
  
  1. Case Video Pop-up Analysis: Case study videos are included, and include 6 multiple-choice pop-up questions that appear as the video plays, to test concept and/or terminology comprehension.
  2. Drag and Drop Sequencing Activity: To reinforce either chronological or multi-step processes, we provide a written overview of a topic from the text. The 8 items that represent each the steps of the overall process are included that the student will place in order on the provided timeline. If applicable a 2nd task will be to assign the appropriate 'players' to each task.
  3. Prediction/Decision Generators: Students are presented with 2-3 concepts from the text and a written case study that illustrates the concepts presented. The students will then answer a series of questions to either predict what the company will do or reach a decision on a certain issue (the 'evidence' presented will be very concrete to ensure a clearly correct response).
  4. Comprehension Multiple-Choice Activities: In order to reinforce comprehension of terminology within context, a case example from the text is included that illustrates key terms from the chapter. Students will then be provided with 6 multiple-choice questions that bridge the content from the case to the mastery of terminology.
  5. Chart Population: Students will be asked to categorize information by assigning items to specific fields within a chart. Students will then be asked to analyze the chart created with 6 multiple-choice questions.
  6. Self-Assessments: Students will take assessments to determine their beliefs, values, and interests in a variety of areas.
     
     
• LearnSmart ensures your students are learning faster, studying more efficiently, and retaining more knowledge. It pinpoints concepts the student does not understand and maps out a personalized study plan for success. Based on students' self-diagnoses of their proficiency, LearnSmart intelligently provides students with a series of adaptive questions. This provides students with a personalized one-on-one tutor experience.
  
  
• NEW Sustainability Theme: Throughout the text there are icons indicating where sustainability has been integrated. This text provides new unfolding cases on companies going green, such as Tesla Motors (Ch. 1), Wal-Mart going green (Ch. 5), Amory Lovins efforts to Wean America off Fossil Fuels? (ch. 12), Whirlpool case including a discussion of environmental sustainability (Ch. 8).
  
  
• All New  "Unfolding" Cases: Each chapter begins with a Management Close-Up, which describes an actual leader, company, or situation. The case is then expanded within the chapter in Management – Close-Up: Taking Action boxes, showing the student how the chapter content relates back to the company leader or situation introduced at the beginning of the chapter. At the end of the chapter, Management Close-Up: Assessing Outcomes and Seizing Opportunities ties up the loose ends and brings the material full circle for the student.
  
  
• All Chapters have been thoroughly updated – This text remains on the cutting edge of topical coverage, as updated via both current business examples and recent management research. New and updated materials include coverage on the importance of maintaining R&D budgets during an economic downturn (Ch. 4), ethics and employee blogs and "Astroturfing" about companies and products (Ch. 5), China's economic surge despite global slowdown (Ch. 6), many new examples of green, socially responsive, and other successful entrepreneurs (Ch. 7), updated discussion on the importance of alliances with business partners (Ch. 9), President Obama's Early Leadership (Ch. 12),  enriched an already-rich discussion of electronic media, including many practical tips (Ch. 15) and more.

Distinguishing Features

• Fully modernized functional approach— This text is maintaining the four traditional functions of planning, organizing, leading, and controlling, while modernizing and re-visioning the concepts as delivering strategic value, building a dynamic organization, mobilizing people, and learning and changing.
  
  
• Results-oriented - In this ever more competitive environment there are five essential types of performance, on which the organization beats, equals, or loses to the competition which are cost, quality, speed, innovation and service. These five performance dimensions, when done well, deliver value to the customer and competitive advantage to you and your organization.  Throughout the text Bateman & Snell reminds students of these five dimensions and their impact on the "bottom line" with marginal icons. This results-oriented approach is a unique hallmark of this textbook.
  
  
• Updated: Exceptional Case Selection - Bateman and Snell have once again put together an outstanding selection of case studies of various length that highlight companies' ups and downs, stimulate learning and understanding, and challenge students to respond. Instructors will find a wealth of relevant and updated cases in every chapter, using companies that students will enjoy learning about.
  
  
  • NEW "Unfolding" Cases - Each chapter begins with a Management Close-Up, which describes an actual leader, company, or situation. The case is then expanded within the chapter in Management – Close-Up: Taking Action boxes, showing the student how the chapter content relates back to the company leader or situation introduced at the beginning of the chapter. At the end of the chapter, Management Close-Up: Assessing Outcomes and Seizing Opportunities ties up the loose ends and brings the material full circle for the student.
  • "From the pages of BusinessWeek" – Articles and/or excerpts from BusinessWeek are reprinted in this text to spotlight key issues and highlight for students how chapter concepts are relevant to real world managers.
  • Concluding Cases – Each chapter ends with a case based on disguised but real companies and people that reinforces key chapter elements and themes.
  • Five Supplementary Cases – At the end of each part, a case is provided for professors who want students to delve further into part topics.
    
    
• Assurance of Learning Integration – (1) Learning Objectives, which open each chapter, have been rewritten and identify for students what they will learn by reading and studying the chapter. (2) Learning Objectives are reinforced again throughout the chapter where the content for that specific objective actually occurs. (3) The summary for each chapter ties the learning objectives back together as well. (4) and our test bank provides tagging for the learning objectives that the question covers, so instructors will be able to test material covering all learning objectives, thus assuring that students have mastered the important topics.
  
  
• Experiential Exercises: A wealth of tried and true exercises allow for personality assessment, some are for use as group activities in the classroom, and some involve outside research.
  
  
• Online semester-long career planning exercise applying the concepts from each chapter, especially the four functions of planning, organizing resources, developing leadership skills and approaches, and creating controls.  The online exercise personalizes each of these functions, along with giving the opportunity to the student to develop a mission and a vision for themselves.
  
  
• Opening Quotes provide a thought-provoking preview of chapter material. The quotes are from people like Peter Drucker (on management), Jack Welch (on strategy), Henry David Thoreau (on ethics), and Julius Caesar (on leadership).
  
  
• Margin Pop-Ups are located periodically throughout the chapters.  This feature provides informative and interesting factoids, ideas, quotes, or other items to supplement the text material.  The margin pop-ups add variety and memorable material to enrich students' learning experience.