Psychology of Success, 4/e

Communication and Relationships

Learning Objectives

After you have completed this chapter, you should be able to:

Describe the six elements of communication.

Summarize the forms and functions of nonverbal communication.

List several skills necessary for effective speaking and active listening.

Explain the relationship between stereotypes, prejudice, and empathy.

Define intimacy and explain how to develop it in a relationship.

Cite the characteristics of satisfying intimate relationships.

Explain how to handle conflict effectively.

2004 McGraw-Hill Higher Education

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