Marketing Series: Hospitality & Tourism

DECA Practice Test: Hospitality Services

1.
Motel or hotel rooms located at ground level and adjacent to the parking lot are known as
A)adjacent rooms
B)adjoining rooms
C)connecting rooms
D)drive-up rooms
2.
The two major classifications of resorts are
A)all-inclusive and standard
B)all-inclusive and limited-service
C)recreational and standard
D)recreational and all-inclusive
3.
Each housekeeper at the hotel carries with her a key that opens all the rooms in his or her assigned section. The key is known as
A)a skeleton key
B)a section master key
C)a housekeeper’s key
D)the manager’s key
4.
A hotel pricing plan that includes two meals with the cost of the room is called
A)the American plan
B)the modified American plan
C)the European plan
D)the modified European plan
5.
When an item needs to be repaired in a guest room the housekeeper fills out a
A)preventive maintenance order
B)section housekeeper’s report
C)maintenance work order
D)folio
6.
An example of an amenity is
A)clean linens
B)the front desk
C)a robe provided in every room
D)a lighted parking lot
7.
An à la carte menu
A)features several items offered for a single price
B)has items listed separately
C)is based on the concept of special of the day
D)always features desserts served à la mode
8.
Students traveling in Europe often stay in low-cost lodging facilities known as
A)hotels
B)motels
C)country inns
D)hostels
9.
A preset number of rooms held in reserve by a hotel to prevent overbooking is known as the
A)room block
B)room rack
C)group rate
D)reserve block
10.
When government workers travel, they often stay at budget hotels in order to avoid spending more than they are allowed each day, a sum known as the
A)government rate
B)rack rate
C)per diem
D)allowance
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